Conditions of Sale
All glasses available in our warehouses are shipped over 1/2 working days from the date of order.
If the items are not available in stock, the waiting times will be communicated by e-mail. The timing is indicative and may vary depending on the availability of our supplier.
Prices
The prices published on our website for a country belonging to the European Union are understood to include the VAT rate.
The prices posted on our website for a non-EU country are not inclusive of VAT.
The price of the item must be added to the shipping costs for the destination location.
The discount codes cannot be cumulable with each other in the face of a single purchase.
Taxes and customs charges
Deliveries in a non-EU country may be subject to customs duties and charges; These taxes do not depend on Occhiali4you.it but from the customs of the country of destiny.
Any fee and any customs charge shall be borne by the purchaser.
Occhiali4you.it may not know in advance any customs fees and charges as they vary from country to country. For more information, please contact the local customs authority or FEDEX, UPS or DHL customer service in your country.
These fees payable by the consignee are collected by The courier at the time of delivery of the parcel or requests thereafter.
Payment mode
-Bank transfer (only for Italy)
-Credit card (Visa, Mastercard, AMEX)
-PayPal
You can use Discover and wire transfer (where applicable) by choosing PayPal as the payment method and following the instructions (we remind you that you do not need to have a Paypal account to access).
You can pay with Amazon pay in euros for all products except prescription glasses with prescriptive lenses.
To buy with credit card on www.occhiali4you.it is safe: Occhiali4you.it relies on Gestpay the system to make payments on line of the Banca Sella group that puts in first place the security in the management of the transactions, reassuring the customers On the processing of data released on the Internet.
Credit card information is only entered on the secure server of Banca Sella which uses the SSL3 security protocol with 128-bit encryption (to date the highest security standard with server-side certification) and immediately Forwarded to the international authorizative circuits.
Credit card sensitive data is therefore never collected or stored on the Occhiali4you.it server to the full guarantee of the purchaser's safety.
For any information you can ask your questions at info@occhiali4you.it
Right of withdrawal
The right of withdrawal as required by current legislation is provided for the purchase of items online on the site.
mail: info@ococchia4you.it quoting the order number and name
The right of withdrawal is however subject to the following conditions:
the law applies to individual Products purchased in their entirety;
the purchased Product (s) must be intact and returned in the original packaging, complete in all its parts (including packaging and ancillary documentation);
the transport costs relating to the return of the Product are charged to the Customer;
the Return is under the full responsibility of the Customer.
If the right of withdrawal has been correctly exercised, the site owner will refund the customer the full amount already paid, including delivery costs, within 30 (thirty) calendar days of receipt of the notice of withdrawal. The refunded amount will be net of the costs for the Return of the Products, which will be charged to the Customer.
Packing and deliveries
The ordered goods are prepared with extreme care, using a suitable packaging that allows to protect the goods from any impact and ensuring a good thermal insulation.
In case of breakage or tampering of the package please do not accept the delivery and contact us immediately.
You can send your purchases to a different address from your residence, just indicate it in your order by filling in the appropriate section.
All our shipments are entrusted to serious and professional couriers who, by internal regulations, cannot leave the parcels unattended at the entrance of your house. We advise you to report an address where the courier can find someone who can sign and withdraw the parcel.
It is possible to know the status of the shipment directly on the official sites of the courier by entering the number of letter of carriage (tracking number), received in the e-mail of dispatch. Shipments can be monitored after 24/48 hours after receiving the email
TNT: www.tnt.it
GLS: www.gls-italy.com
UPS: www.ups.com
DHL: www.dhl.com
Fedex: www.fedex.com
Guarantees
Occhiali4you.it assures the quality and authenticity of the products sold.
All the glasses are accompanied by the certificate of safety and quality foreseen by European regulations (D.L. N ° 46 of 24/02/1997-D. M. 180 of 04/05/1998), and where provided by the Certificate of Authenticity and originality of the product issued by the house Producer.
All products are guaranteed for 24 months from the date of purchase against any manufacturing defect. In the case of proven malfunction of the article, the warranty may provide for the replacement or repair of the item.
Damage caused by a bad or improper use is not guaranteed.
Please note that Occhiali4you.it is not liable for direct or indirect damages to persons or things consequent to the malfunctioning of the products.
Confirming the order we accept the terms of sale mentioned above.
Complaints
If you have any problems and complaints about the products or service, please send us an e-mail at info@occhiali4you.it, we will respond to you within 24/48 hours from the first working day following your request.
We are also at your disposal on the phone number + 39 081 5748872.
Our customer service is active from Monday to Friday from 9:30 hours to 12:30 hours and Saturdays from 9:30 to 12:30 (Central European Time) except during national holidays, the closing of the offices will be notified in advance.
In accordance with art. 14 of regulation 524/2013 the user is informed that in the event of a dispute he may lodge a complaint with the European Union's ODR platform at the following link http://ec.europa.eu/consumers/odr/(the platform will be operational since 15 February 2016). The ODR platform is an access point for users wishing to resolve disputes arising from sales contracts or online services in a extrajudicial context. For more information please contact: info@occhiali4you.it
OCCHIALI4YOU.IT By L'OTTICO DI MASSA SAS, Piazza dell'Autonomia, 7, - 80040 Massa di Somma (NA) - ITALY
E-mail: info@occhiali4you.it - Tel. +39 0815748872 - WhatsApp: +39 3480812579